After numerous attempts to cancel a membership I really didn't use, I came in to cancel at the gym only to have the owner insult me and belittle me. "why aren't you working out" "everyone should be exercising" what are you going to do to work out" Really??
It's none of your business what I do with my body. I've been in sales for years, he truly needs some coaching as to how to connect with clients. I could not believe he treated a client like that. I will never use this gym or any other WorkOut Anytime facility.
Cancellation of the yearly membership is labor intensive and ridiculous.
Every time I called to cancel, I had a different answer. THE WORST.
Product or Service Mentioned: Workout Anytime Membership.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Let the company propose a solution.
I didn't like: Cancellation policy, Customer service, Owner.