I moved in January to a location outside of Workout Anytime's coverage area and contacted my gym to cancel membership on
Mulitiple calls and emails. No return call from my gym, just an email with a number to call.
Now after 40 days I finally get a rep from the finance company on the phone and am told I have to reply in writing, wait another 30 days and pay all charges in the meantime.
So basically you get cheap membership for a cheap gym and pay dearly to cancel in time and money.
Product or Service Mentioned: Workout Anytime Membership.
Reason of review: Poor customer service.
Monetary Loss: $30.
Preferred solution: Full refund.
I didn't like: Cancellation policy, Customer service.