Not resolved
1.2
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Location
Staff
2 comments

I moved in January to a location outside of Workout Anytime's coverage area and contacted my gym to cancel membership on

1. 17.16.

Mulitiple calls and emails. No return call from my gym, just an email with a number to call.

Now after 40 days I finally get a rep from the finance company on the phone and am told I have to reply in writing, wait another 30 days and pay all charges in the meantime.

So basically you get cheap membership for a cheap gym and pay dearly to cancel in time and money.

Product or Service Mentioned: Workout Anytime Membership.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Full refund.

I didn't like: Cancellation policy, Customer service.

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Anonymous
#1418283

They make it really difficult to cancel prob will go on credit regardless

Anonymous
#1135808

still no resolutions, I contacted corporate and got nothing have to pay or go to collections against my credit.

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