I had paid for extra training from them but the first month the lady only met with me once. After trying to get the owner to cancel my contract, she refused saying she didn't know. Her employees neglected to tell her about these problems.
After talking with her again she said she would put me with a personal trainer. Well I was trained for 4 days with the gentleman and then was informed he isn't a certified trainer at all. The owner put me with him...
Again wanting to talk to the owner she refused to talk to me. When I finally talked to her she told me she refuses to cancel my contract and membership because she did nothing wrong.
Fool me once shame on you, fool me twice shame on me!
Terrible customer service! I will never go back to that gym!
Product or Service Mentioned: Workout Anytime Membership.